Subjective review
I just moved to the area so Im not biased. The design of the app is outdated. It reminds me of what news apps used to look like years ago back when they werent designed as well. Heres some free outside consultation advice -contract someone to redesign the app so you can put have a product thats at least competitive with other news apps. Whatever initial costs incurred will be worth it to retain users.
Petit fromage about
WOOD TV8 - Grand Rapids News, v5.18.3